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Press 1 and enter the Home Loan Account information menu. You will receive a call shortly from our customer support.
IDBI was established in 1964 by an act of parliament and its headquarters is in Mumbai. It is one of 27 commercial banks owned by the government of India. When a complaint is registered through any one of the above channels, a unique Complaint ID will be generated. In case of non-receipt of reply within 8 working days of your registering the complaint or unsatisfactory reply, you can escalate your complaint to Level II, using your Complaint ID. Pvt Ltd, LLP or any other partnership accounts as well as corporate accounts are also not eligible for phone banking service.
IDBI Bank Grievance Redressal
We've made PIN generation for our customers as convenient as it could get. The customers can also contact the following zonal offices and get information related to home loans. You can get a hassle-free home loan application and approval experience in IDBI Bank.

You can contact IDBI BANK car loan customer care for any queries regarding car loans. You can reach customer care experts via the IDBI BANK toll-free number or IDBI BANK customer care number city-wise. Alternatively, you can contact the customer care team through Email ID or chatbot.
IDBI Bank Home Loan Highlights
Be it any kind of query, ranging from requesting for loan account statement, car loan details, account transaction details or to help with resolving any kind of complaint, the IDBI Bank customer call centre handles it all. IDBI Bank car loan customer care team answers the customers’ queries related to interest rate, loan tenure, repayment options etc. The customers can get their grievances related to their loan addressed quickly through various channels. IDBI Bank home loan customer care team answer the customers’ queries related to interest rate, loan tenure, repayment options etc.
We get your Credit Score online and provide a free Credit Health Analysis of your Equifax report. Based on the analysis, we help you discover loans and credit cards best suited for your credit profile. We help you understand your Credit Profile, Credit Information Report and know where you stand. We make it easy for you to browse through and compare the various financial products on offer on the market; access our free and user-friendly online tools; and finally, enjoy a stress-free application process with quick approvals. We ensure that you have a better shot at getting an approval for a loan or credit card you apply since we match the lender’s criteria to your credit profile. We help you avoid loan rejection by carefully determining your eligibility and matching you with the right lender/product.
Document Required for IDBI Bank Home Loan
With the mobile banking option, you can register your complaint or seek information on the go. You can download the mobile application of IDBI Bank and contact the customer support team instantly. IDBI Bank’s customer care teams handle a wide range of queries related to banking products and services. You can reach to IDBI customer care support through the following ways.
We achieve this with a cutting edge combination of data science and technology that ensures that both lenders and borrowers have a transparent common platform to make their decisions. We treat your data with the utmost confidentiality and will never share or sell it to anyone. Our dedicated and best-in-class customer service will go the extra mile to support you on every step of your credit journey. If you have any queries related to the interest rates, application procedure, documentation process or any other concerns related to the car loan, you can always reach out to the IDBI customer support team. Apply for an IDBI car loan The bank has a dedicated customer service department through which it addresses customer queries and grievances.
When you register any complaint using Phone Banking, you will receive a Complaint ID within 8 working days. If this does not happen, you can raise the issue to the next level of Grievance Redressal . Please listen to all the options carefully before making your choice.
On the website, one can easily pay bills, make credit card payments, transfer funds, access net banking and much more. CreditMantri was created to help you take charge of your credit health and help you make better borrowing decisions. We support customers with every kind of credit profile - those who are new to credit and have a minimal or nonexistent record; those who have a problematic history; and those who already enjoy a healthy profile. If you are looking for credit, we will make sure you find it, and ensure that it is the best possible match for you. We enable you to obtain your credit score instantly, online, real time.
Customers having a ‘loan only’ relationship with us can generate their TPIN with their customer id and following the IVR to generate a code of their choice by pressing 4 in the main menu of phone banking which pertains to “Loans”. In case you register a complaint on any banking service and IDBI fails to get back to you with a satisfactory response in 8 business days, then you are free to go to any Grievance Redressal Officer . Latest information on the banking services and products are updated on a regular basis. You can directly message the bank or follow their pages to get the latest updates. The details of the Banking Ombudsman and any further information on the Banking Ombudsman Scheme can be procured from our nearest branch or you may also visit for the same.
It is available for both salaried and self-employed borrowers including NRIs. All retail individual & Proprietorship Current account holders having a valid & active debit card & ATM PIN can use this service. Visit your nearest IDBI Bank branch and submit a written request for unblocking of your debit card.
Accordingly, to facilitate you and to save your interest cost for starting of early EMI, Tranche Based EMI Scheme has been introduced. Under the option you can start your EMI even before property is not ready and is under construction stage. The option is available to young executives who are professionally qualified and expected to have regular career growth which will help them take a bigger loan today based on an increase in their future income. The income growth to be considered for this calculation is in the range of 6 to 8% p.a and the same will be a slab of 5 years for a loan of 20 years. At any point during the call, you can speak to the customer care personnel directly by pressing 9.
IDBI Bank has a systematic grievance redressal procedure which offers customers a hassle-free solution. You can at first contact the branch manager nearby and convey your concerns about the grievances. The branch manager will take necessary steps to provide the resolution.